+SALT & LIGHTGOSPEL CRM

Help center - instructions - privacy answers

Know what to do next.

Use the quick start, search the help library, or download the illustrated user guide. The instructions cover personal formation, family coordination, church roles, privacy, health boundaries, billing, and common problems.

Four-step quick start

From account to daily practice.

1

Choose the right workspace

Individual is private personal formation. Family adds shared seats and responsibilities. Preacher Pro connects formation and sermon tools. Whole Church adds administration, care, and privacy-safe church pulse.

2

Build the baseline

Complete the in-depth private intake so guidance can reflect your relationships, time, food, habits, fears, spiritual practice, strengths, and barriers.

3

Use the daily loop

Read Morning, rehearse one response, live the practice, then complete the nightly reflection with specific evidence and any needed repair.

4

Connect with consent

Invite family, accountability partners, elders, or church members. Roles coordinate the relationship; explicit grants control supported personal sharing.

Searchable help

Find the next step.

16 answers
Start

Create an account and begin the trial

Choose Individual, Family, Preacher Pro, or Preacher Pro + Family, create the account, verify the email, and begin the 30-day trial. Whole Church begins with a custom setup conversation.

Start

Complete the private formation profile

Answer at your own pace. The intake covers relationships, temperament, fear and protection patterns, spiritual practices, time, food, health context, and readiness for change. You control sharing.

Daily

Use the morning plan

Open Morning after a nightly reflection. Read the meditation, rehearse the body pause, and choose the one concrete action to practice under pressure.

Daily

Complete the nightly reflection

Describe the situation, body response, inner story, action, cost, repair, food, time, and support needed. Specific evidence makes the next plan more useful.

Family

Assign recurring responsibilities

Open Time, add a responsibility, choose the person, cadence, weekdays, priority, and start date. Daily, weekly, and monthly assignments continue until edited, paused, or removed.

Family

Protect a child or family member's privacy

Family managers can coordinate shared tasks and schedules. Private journals, reflections, and coaching are not automatically visible. Use explicit, revocable grants for supported sharing.

Church

Invite members with the right license

A church administrator assigns church responsibility and product access separately: Salt & Light only, Sermon Analyzer only, both, or administration only. The invitation reserves the selected license, while private sharing remains controlled by the member.

Account

Understand Preacher Pro family access

Preacher Pro belongs to one subscribing preacher and includes that person's Salt & Light access. It does not unlock sermon tools for relatives. Preacher Pro + Family adds Salt & Light household seats; extra preacher users require extra preacher licenses.

Church

Use the elder care workspace

Elders see assigned members, consented status signals, requested support, due follow-ups, and suggested conversation openings. They do not receive unrestricted private journal access.

Church

Bring church patterns into Sermon Studio

When the minimum privacy cohort is met, a preacher can pull a de-identified church pulse into a sermon brief. Names, quotations, and individual journal text are excluded.

Privacy

Review or revoke sharing

Open Privacy to inspect active grants, their scopes, recipients, and expiration. Revoke a grant when the care or accountability relationship changes.

Health

Track meals without shame

Use Health or the nightly reflection to record meals, hunger, stress, sleep, energy, and triggers. Guidance is educational coaching, not diagnosis or medical treatment.

Account

Manage billing or cancel

Open Account and Billing, then use the Stripe customer portal to update payment details or cancel. Cancel before the trial ends to avoid the first charge.

Account

Install the phone app

Open Install for the current Android package and mobile setup guidance. The native app uses the same encrypted account and Salt & Light workspace as the website.

Troubleshooting

A page asks me to finish onboarding

Open the formation profile from the onboarding link, complete the required sections, and save. The program needs that baseline before it can generate a safe personalized week.

Troubleshooting

A page does not fit my phone

Refresh once after an update and close any desktop-site browser mode. Salt & Light supports phone widths without horizontal page scrolling; contact support with a screenshot if a specific card still overflows.

Keep a complete copy

Salt & Light Getting Started Guide

A printable guide to the daily loop, family setup, recurring work, church roles, consent, Sermon Studio integration, health boundaries, and troubleshooting.

Still need help?

Send the page, time, and screenshot.

For an account, billing, invitation, or page problem, include the exact page address and what you expected. Do not email private journal text, passwords, verification codes, or medical records.

Help Center and User Guide | Salt & Light